Terms and Conditions

Effective Date: 1/1/2026
Last Updated: 3/2/2026

These Terms and Conditions (“Terms”) govern your use of the website https://phoenixcoreai.com and the services provided by PhoenixCoreAI (“Company,” “we,” “us,” or “our”).

By accessing or using our services, you agree to these Terms.

1. Description of Services

PhoenixCoreAI provides AI-powered customer intake and communication tools designed for service-based businesses. Our services may include:

• Web-based intake forms

• AI-generated summaries and responses

• Transactional SMS communications

• Workflow automation integrations

PhoenixCoreAI does not provide emergency services and does not guarantee service fulfillment by third-party businesses using our platform.

2. SMS Communications

By submitting a service request and providing your mobile phone number, you consent to receive transactional SMS messages related to your inquiry.

These messages may include:

• Request confirmations

• Follow-up questions

• Appointment confirmations

• Status updates

SMS Terms:

• Message frequency varies

• Message and data rates may apply

• Reply STOP to opt out at any time

• Reply HELP for assistance

SMS consent is not a condition of purchase and is not shared with third parties for marketing purposes.

3. User Responsibilities

Users agree to:

• Provide accurate contact information

• Use the platform only for lawful purposes

• Not misuse the service for spam, abuse, or illegal activities

PhoenixCoreAI reserves the right to suspend or terminate access if misuse is detected.

4. Intellectual Property

All content, branding, software, workflows, and AI configurations provided by PhoenixCoreAI are the intellectual property of PhoenixCoreAI and may not be copied, redistributed, or reverse-engineered without written permission.

5. Limitation of Liability

PhoenixCoreAI provides its services on an “as-is” basis.

To the maximum extent permitted by law, PhoenixCoreAI shall not be liable for:

• Indirect or incidental damages

• Business losses

• Service interruptions

• Errors in AI-generated responses

• Actions taken by third-party businesses using our platform

6. Third-Party Services

Our platform may integrate with third-party services including, but not limited to:

• Messaging providers (e.g., Twilio)

• Workflow automation platforms

• Cloud hosting providers

We are not responsible for service disruptions or policies of third-party providers.

7. Data & Privacy

Use of our services is also governed by our Privacy Policy:

https://phoenixcoreai.com/privacy

8. Termination

We reserve the right to suspend or terminate access to our services at our discretion if these Terms are violated.

9. Modifications

We may update these Terms periodically. Continued use of the services constitutes acceptance of the updated Terms.

10. Governing Law

These Terms shall be governed by the laws of the State of Georgia, without regard to conflict of law principles.

11. Contact Information

PhoenixCoreAI
Email: support@phoenixcoreai.com
Website: https://phoenixcoreai.com